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《Journal of the China Society for Scientific and Technical Information》 2013-06
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The Research on How to Deal with Missing Data in Surveys on Public Satisfaction towards Government Websites

Li Haitao;Song Linlin;School of Information Management Sun Yat-sen University;  
How to deal with the contradiction between the large sample data in need and the valuable missing data in the government public satisfaction questionnaire(GWPSQ) data collection? We need to investigate the reasons mechanisms and approaches of the missing data in GWPSQ.Firstly,it explores the missing data mechanism on analysis of the reasons of missing data in the GWPSQ.Secondly,it provides the multiple imputation method which is suitable to the GWPSQ on analysis of existing questionnaires missing data processing methods and its applicability.At last it carries out the multiple imputation method for the missing data in the GWPSQ.The achievements of the research offered a new method for the missing data processing of the GWPSQ.
【Fund】: 2013年度高校基本科研業務費中山大學青年教師培育項目(文科)“政府門戶網站用戶接受模型的構建測評及應用研究”(1209164);; 中山大學青年教師起步資助計劃項目“政府門戶網站用戶滿意度模型的構建測評及應用研究”(20000-3281401);; 廣州市社會科學規劃課題“數字化嶺南文獻的開發與應用研究”(項目編號:12QN19)
【CateGory Index】: D630;G206
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