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《Journal of the China Society for Scientific and Technical Information》 2013-04
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Impact of Human Factors on E-Gov Service Capabilities: the Perspectives of Leader,Team and Faculty

Hu Guangwei;Shi Jin;Gu Rihong;School of Information Management,Nanjing University;The Development and Reform Committee of Jiangsu Province;  
Few studies have examined e-government(E-Gov) service capabilities(EGSC) so far.Less research studied the impact relationships and impact routes of human factors,such as leadership,team,and faculty,on the EGSC.Based on the survey data from Chinese local government faculties,this paper discussed the question firstly.The results showed that leader's desire(LD),team cognition(TC) and faculty cognition(FC) had different impacts on EGSC.In detail,LD and TC impacted Content Service Capability(CSC) through On-Demand Capability(ODC) and Service Delivery Capability(SDC).And,FC not only had direct impact on CSC but also had indirect impact on CSC through SDC.Those showed the differences of the three characters' viewpoints.Those differences might be the bottleneck in improving EGSC for Chinese local government.And the extension and interactivity of the views among leader,team and faculty might be the effective approach to deal with the predicament.
【Fund】: 國家自然科學基金委青年基金項目(70803018)資助;; 教育部人文社會科學一般項目(08JC870006)資助;; 江蘇省教育廳高校哲學社科重點項目(2010ZDIXM019)資助;; “新世紀優秀人才支持計劃資助”
【CateGory Index】: D630
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【Citations】
Chinese Journal Full-text Database 3 Hits
1 HU Guangwei DENG Sanhong LU Mingxin SHI Jin(Nanjing University,Nanjing,China);Analysis of the Structure of the E-government Service Capability Measurement Model[J];管理學報;2012-05
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【Co-citations】
Chinese Journal Full-text Database 7 Hits
1 LI Jingping;GAO Ning;CHENG Yanzi;Institute of Marxism, Xi'an Jiaotong University;Department of Education of Gansu Province;;Provincial administrative departments, "three strict three real" special education construction of performance evaluation index system——Gansu province[J];系統工程理論與實踐;2017-07
2 QIN Man;DONG Haijun;LIU Xiang;Department of Sports and Health,Shanghai Linxin Accounting and Finance University;Department of PE,University of Shanghai For Science and Technology;;An Empirical Study on the Effect of Transferring Circumstanceon the knowledge transfer of PE instructors in colleges[J];成都體育學院學報;2017-04
3 ZHAO Bingyan;GE Yuhui;LIU Xihuai;Business School, University of Shanghai for Science and Technology;;TMT Cognition, Faultline and Innovation Performance: The Moderating Effects of Strategic Flexibility[J];科學學與科學技術管理;2016-06
4 Gao Ning;Li Jingping;Feng Liang;College of Humanities,Xi'an Jiaotong University;Gansu Province Department of Education;;Construction of the Mass Line Education Practice Performance Evaluation Index System at the Level of Provincial Government Departments:Exemplified by the Education Administration of G Province[J];管理評論;2016-05
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?2006 Tsinghua Tongfang Knowledge Network Technology Co., Ltd.(Beijing)(TTKN) All rights reserved
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